Matching the tool to the drain
A bathroom sink gets a quarter-inch hand auger, fed through the trap after we pull the stopper and clean the tailpiece. A tub drain is usually fixed by pulling the overflow plate and working a cable down from there, with the hair pulled out of the shoe by hand. Kitchen lines and laundry standpipes get a drum machine with a three-eighths or half-inch cable, because the grease and lint build up along a long horizontal run rather than in one spot.
- Floor drains and main lines need the heavy machine, a bigger cable and a cutting head.
- For those we often follow up with a camera, because a drain that has backed up once is telling you something about the pipe.
Signs this is the job you need
- Water standing in the tub long after the shower ends
- Gurgling from the sink when the dishwasher drains
- A sour smell that comes up through a drain
- Several fixtures slow at once, especially on the lowest floor
- Water rising in the shower when the toilet is flushed
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
How the work goes
- We ask which fixtures are slow and test each one by running water.
- We pull traps, stoppers or cleanout caps to reach the blockage directly.
- We run the right-sized cable until the line flows freely.
- We flush the line hard with hot water and watch it drain.
- If the clog came back fast or sits in the main, we offer a camera look.
What you will see us pull out
Matted hair wound around the cable tip. Fat gone hard and grey like candle wax along the bottom of the pipe.
- Dental floss, wipes, cotton swabs, a child's toy.
- We show it to you, because the best way to prevent the next blockage is to know what made this one.
Asked on the phone line
Will chemical drain cleaner help?
It rarely fixes a full blockage and it makes the job harder and more dangerous for us to open the trap. Please tell us if you have used any.
Should drains be cleaned on a schedule?
No, only when one starts to slow. A house with no slow drains does not need routine cleaning.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.
