Old valves vs new
In older basements you usually meet a gate valve with a round wheel on top. These seize, and when forced they can break or leak at the stem. A modern full-port ball valve turns a quarter turn and seals reliably.
Signs this is the job you need
- Valve will not turn by hand
- Water still flows with the valve closed
- Drip at the valve stem
- Corrosion around the valve body
- Valve was painted over
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
How the work goes
- We confirm the curb stop and how it can be closed.
- We drain down the house.
- We replace the main valve.
- We restore water slowly and purge air.
- We show everyone where the valve is.
The replacement
We arrange for the water to be shut off at the curb stop, which may need Halton Region depending on the situation. Then we drain the house, saw the old gate valve out and install a full-port ball valve, usually paired with a little drain cock downstream so the house lines can be bled dry for future work. We restore water slowly, purge the air and check for leaks.
Asked on the phone line
Can I turn the curb stop myself?
It belongs to the Region; contact them about access.
How often is it worth turning the main valve?
Once or twice a year.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.