Taking the old one out
We close the supply, flush and sponge the tank and bowl dry, disconnect the supply line and lift the old toilet out. We scrape the flange clean and check it: plastic flanges crack at the bolt slots, and in older houses a cast-iron or brass flange may be corroded. We repair or replace it so the new bolts have something solid to hold.
Signs this is the job you need
- Cracked tank or bowl
- Old toilet that uses a lot of water per flush
- Constant clogs from a weak flush
- Bathroom renovation underway
- Wobbling toilet with a damaged floor
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
How the work goes
- We measure the rough-in and confirm the new toilet fits.
- We remove and dispose of the old toilet.
- We clean and repair the flange.
- We set, level and bolt the new toilet.
- We connect a new supply and test.
Setting the new one
We check the rough-in distance from the wall, usually twelve inches, before the new toilet is unboxed. Then we set it on a new wax ring or a waxless seal, level it with shims where needed, tighten the closet bolts evenly and connect a new braided supply line. A quarter-turn shut-off replaces any old multi-turn valve that is stuck or weeping.
- We flush it a dozen times, check under the base with a flashlight and finish with a neat bead of caulk where the code and the floor allow.
Asked on the phone line
Do you supply the toilet?
We can install one you buy or bring one we know works well; ask on the phone.
What is rough-in?
It is measured from the drywall behind the toilet to the middle of the outlet in the floor. Most are twelve inches; some older homes have ten or fourteen.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.
